FAQ's
What products do you sell?
Fly Trendz Clothing offers a growing collection of fashionable clothing for men and women. Our online store currently focuses on items such as jackets, sweaters, dresses, jumpsuits, and other trending apparel styles.
Do you have a physical store?
Yes, we have a physical store located in Fresno at 4209 N Blackstone Ave, Fresno, CA 93726, United States.
Do you ship internationally?
At this time, Fly Trendz Clothing only ships within the United States. We may expand our shipping locations in the future.
How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery generally takes 5–8 business days after shipment, making the estimated total delivery time approximately 6–11 business days.
Do you offer free shipping?
Yes, we currently provide free shipping on all orders within the United States.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipment details.
What payment methods do you accept?
We accept multiple secure payment options including Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, Shop Pay, Amazon Pay, and Diners Club.
What is your return policy?
Customers may request a return within 30 days of delivery for eligible items that are unused and in original condition. Please contact our support team before sending any return.
What should I do if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order details and clear photos of the issue so we can assist you promptly.
Can I cancel or change my order?
Orders may only be canceled or modified before they are shipped. Once an order has been dispatched, changes and cancellations may no longer be possible.
How can I contact customer support?
You can contact our customer support team by email at support@flytrendzclothing.com or by phone at +1 (559) 705-6860 during our business hours.
What are your business hours?
Our business hours are Monday to Sunday from 09:00 AM to 11:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).